Cancellation & Refund Policy

Our goal is for every customer to feel confident in their purchase. This policy explains how our risk-reversal promise works, who qualifies, and how a refund is handled.

Risk-Reversal Promise

If your Conscious Conception Blueprint does not give you more clarity than five traditional consultations, we will refund the amount you paid — and you may keep the Blueprint. We stand behind the work we deliver.

Eligibility

You qualify for a refund when:

  • the request is made within 7 days of your Conscious Conception Blueprint being delivered,
  • the request comes from the email address used at checkout,
  • no earlier refund has been issued for the same order.

How to Request

Please visit our refund request form or email garbhadaan-support@gargi.app with your order email and a short reason. You will receive a ticket number by email as soon as the request is received.

Review & Refund Timeline

Our team personally reviews every request, typically within 2 business days. You will hear back from us by email at the address on your order. We may occasionally ask a clarifying question so we can serve you well.

Once approved, refunds are generally processed within 5–7 business days, depending on the payment provider and banking system. Funds are returned to the original payment method wherever possible, typically through our payment partner Razorpay.

Duplicate Purchases

If you accidentally place duplicate orders — for example, a second payment while a first was still processing — please contact support promptly. Eligible duplicate purchases will be refunded after verification.

Chargebacks

If something feels wrong with your purchase, please contact us first — we will almost always resolve it faster than a bank dispute. We encourage customers to reach out to support before initiating a payment dispute or chargeback with their bank or card issuer.

Fraudulent or abusive chargeback activity may affect eligibility for future purchases or support.

Refund Abuse

Our refund promise is built on trust. Repeated fraudulent refund requests, misuse of the refund policy or coordinated abuse may result in a refusal of future services.

Exceptions

Refunds are not available in situations involving:

  • fraudulent activity or misuse of the platform,
  • duplicate purchases already resolved through a separate refund,
  • repeated or abusive refund requests.

Important Notes

The Conscious Conception Blueprint is a digital product. Our refund promise relates to the digital deliverable itself. As explained in our Disclaimer, Conscious Conception does not guarantee medical or fertility outcomes. For information about how your Blueprint is delivered, please see the Delivery & Digital Access Policy.

Need help?

Questions about this policy? Visit our Contact page or email garbhadaan-support@gargi.app.

We typically respond within one business day.

Version
1.1
Last updated
3 July 2026